4500 Privacy Policy — Your Data, Our Responsibility
Protecting your personal information on the 4500 platform is our highest priority. This Privacy Policy applies to users in Bangladesh and explains in detail how we collect, use, store, and protect your data. Please read this policy carefully before using the platform.
Last Updated: January 2026
What Information We Collect
When you use the 4500 platform, we collect several types of information to improve service quality and ensure security. A detailed breakdown of what we collect is provided below:
Full name, mobile number, email address, date of birth, and national ID number (for KYC verification).
IP address, device type, operating system, browser version, and screen resolution.
BKash, Nagad, or Rocket numbers, transaction amounts (৳), and transaction history — all fully encrypted.
Time spent on the platform, games played, and pages visited — collected to improve our services.
Why We Use Your Information
Collected data is used only for specific, legitimate purposes.
Account Management
We collect information needed to create, verify, and secure your account. This is used for login verification, password recovery, and the KYC process.
Payment Processing
Your financial information is used to securely process BDT deposits and withdrawals, prevent fraud, and verify transactions.
Service Quality Improvement
Usage data is analyzed to understand user behavior and improve the platform's design and overall gaming experience.
Notifications & Support
Your contact information is used to send important updates, account-related messages, and customer support communications.
Security & Compliance
Your information is used for fraud detection, account protection, and compliance with applicable legal obligations in Bangladesh.
Personalized Experience
Your usage data is used to show personalized game recommendations, relevant offers, and customized content.
Cookies & Tracking Technologies
4500 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
- Performance Cookies: Used to monitor platform speed and performance.
- Preference Cookies: Used to remember your language, device settings, and personal preferences.
- Analytics Cookies: Used to understand user behavior, helping us improve our services.
You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Data Storage & Security
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SSL Encryption
All data transfers are encrypted using TLS/SSL technology.
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Secure Servers
Your data is stored on secure, access-controlled servers.
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Retention Period
Data is retained for as long as your account is active; after closure, it is kept for a legally required period.
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Restricted Access
Only authorized personnel may access your data, and only for legitimate purposes.
Data Sharing with Third Parties
4500 does not sell or commercially transfer your personal information to third parties. However, limited data may be shared in specific circumstances:
- Payment Providers: Payment gateway providers such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
- Technology Partners: Selected technology providers who support platform operations and security may access data under contractual data protection agreements.
- Legal Obligations: Relevant information may be provided in response to lawful requests from Bangladesh government law enforcement agencies.
- Fraud Prevention: Relevant information may be shared with regulatory authorities in the course of fraud investigations.
Whenever data is shared with third parties, we ensure they maintain the same standard of privacy protection that we uphold.
Your Rights — You're in Control of Your Data
Right of Access
You can request a copy of the information we hold about you at any time. We will provide it within 30 business days.
Right to Correct Your Data
If your account contains incorrect or incomplete information, submit a correction request and our team will update it promptly.
Right to Erasure
If you close your account, or under certain conditions, you may request that your personal data be deleted, provided there are no legal obligations requiring us to retain it.
Right to Object to Processing
You may object to marketing communications or specific types of data processing. We will restrict processing in line with your preferences.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format that can be transferred to another platform.
Policy Changes & Contact
4500 reserves the right to update this Privacy Policy at any time. For significant changes, we will display a notice on the platform and send an email to your registered address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
We recommend revisiting this page at least once every three months. The date of each update will be noted at the top of the page under "Last Updated".
For any privacy-related questions, complaints, or data requests, please contact us directly. Our privacy team typically responds within 7 business days.
General Support: [email protected]
